Privacy Policy

While using the Xpayment website, we are dedicated to respecting the privacy of our User(s) and/or business correspondents. For security reasons, Xpayment stores/saves clients’ KYC information.Xpayment users are individuals' name, phone number, address, mail ID, debit/credit card details like cardholder name, expiration date, information such as mobile number, DTH, data card, bill payments, banking services, PAN card details, and any details that may willingly be provided by the business correspondent.

Use of Personal Information

Finpayservice uses Personal Information to resolve disputes, troubleshoot, promote safe services, collect money, inform users about our offers, updates, and services, and protect & detect Xpayment against error, fraud, and other criminal activity.

Collection and Use of Non-Personal Information

Finpayservice may collect non-personal information whenever they use it and work together. Non-personal information means operating system, utilized internet service providers, browser name, computer type, technical information, and other related information.

If Xpayment does combine personal information with non-personal information, that information will be treated as personal information as long as it remains combined.

How Do We Use Cookies?

A cookie is a tiny file that asks permission to be placed on the business correspondent's laptop/mobile/desktop device's memory. Once the BC agrees, this tiny file will be added and helps to load that specific page from the second time onwards. Cookies are allowed to respond to BC as an individual. Cookies help us better understand visitor behavior and tell us which services users are interested in. Information collected by cookies is treated as non-personal information.

Cookies help analyze data about our website traffic and improve our services.Xpayment will only use this information for statistical purposes, after which the data will be removed from our system. Generally, cookies help us to provide a better experience withXpayment services. Users can opt to accept or decline cookies. Most web browsers like Chrome, Firefox, etc. automatically accept cookies.

Advertising

Any ads shown on Xpayment belong to advertising partners. These cookies allow the ad server to recognize the user based on interest stored on their mobile/website cookies.

User Acceptance

By using ou Xpayment services, BC signifies his/her acceptance of our privacy policy. If the Business Correspondent does not agree with this privacy policy, please do not join our Xpayment services.

Disclosure of Data/Information

Finpayservice will not share any personal information with any company/organization.Xpayment may disclose information about the User and/or business correspondent if directed by the court, statutory, regulatory, and other government authorities. Before disclosing,Xpayment should immediately take approval from the BC to give those details following a court order or regulatory or statutory or similar process.

Finpayservice may access, preserve, and share your information:

• With regulators, law enforcement, or others in response to a legal request (e.g., search warrant, court order, or subpoena) if Xpayment has a good faith belief that the law requires it.
• When Xpayment believes it is necessary to detect, prevent, and address fraud, violations of the privacy policy, unauthorized use of our products, or other unsafe or illegal activities to protect ourselves. We disclose this information as part of an investigation or regulatory enquiries.

Information that we receive about you (including financial transaction data) can be accessed and conserved for an extended time subject to any legal formalities between you and Xpayment.

Observation of Realistic Security Purposes

Finpayservice takes all reasonable safety measures to maintain the privacy of the personal information of our business correspondents.

Other Website Links

Finpayservice website contains links to other websites. When a visitor clicks on these links, they are directed to another website.Xpayment will not take any responsibility for external sites. We recommend reading all the privacy/terms and conditions of such websites before proceeding. Business Correspondents are solely responsible for maintaining the confidentiality of their passwords, OTPs, and other membership-related account information.

New Ownership

If there is a change in the control of Xpayment services/products, all Business Correspondent information may be transferred/shared with the new owner.

Finpayservice Privacy Policy Updates

If any major changes occur in the future, Xpayment may update this privacy policy immediately. The updated privacy policy will be available on our website. We request you check and follow us frequently to stay updated.